Safeguarding & Child Protection
Commitment to Principles
Habitat for Humanity New Zealand is strongly committed to upholding the rights and dignity of everyone we work with, both adults and children. We are committed to the highest ethical standards and oppose all forms of discrimination, exploitation and abuse. Our intent is to create work and life environments that are safe, productive and respectful for our colleagues, volunteers and everyone we work with.
To uphold these responsibilities, we have extensive Child Protection Policy and Safeguarding Policy which outline our commitment to uphold the rights and safety of children and adults involved in our work. We oppose and take a zero-tolerance approach to child abuse in all its forms. We also condemn all forms of physical or sexual abuse or exploitation, harassment or bullying of people of all ages.
All Habitat for Humanity New Zealand staff and volunteers who visit HFHNZ projects sign our Ethics Covenant which outlines expected standards of conduct and are provided with copies of our Child Protection Policy and Safeguarding Policy.
Standard of Conduct
All Habitat for Humanity New Zealand personnel (including staff, board members and volunteers) will follow established standards of conduct outlined in the Ethics Covenant, Child Protection Policy and Safeguarding Policy. These standards include, but are not limited to:
- Respecting and promoting the rights and dignities of all people
- Treating all actual and intended beneficiaries with respect, courtesy and dignity
- Reporting any suspected instances of child abuse in any form to the HFHNZ Child Protection Officer
- Reporting any suspected breach of Safeguarding principles to the HFHNZ Safeguarding Officer
- Creating and maintaining an environment that prevents sexual exploitation and abuse, safeguards the rights of those we work with, and promotes the implementation of HFHNZ’s Ethics Covenant
- Not engaging in any form of humiliating, degrading or exploitative behaviour towards those we work with in any circumstances
- Not engaging in sexual exploitation or abuse in any form
- Not engaging in or seeking a sexual relationship with any person under the age of 18
The HFHNZ Child Protection Policy governs the principles, commitments and processes for addressing concerns related to children that we work with. In the first instance, if you have concerns about the welfare of a child involved in our work, you can contact the HFHNZ Child Protection Officer or submit an anonymous report through Habitat’s reporting system HEAL: Habitat Ethics and Accountability Line.
The Safeguarding Policy governs the principles, commitments and processes for the prevention and handling of allegations related to sexual exploitation, abuse, harassment or bullying. In the first instance, concerns or complaints in which no child is involved can be directed to the HFHNZ Safeguarding Officer or submit an anonymous report through Habitat’s reporting system HEAL: Habitat Ethics and Accountability Line.
Making a Complaint or Reporting Concerns
If your complaint or concern involves a child:
You can confidentially contact HFHNZ’s Child Protection Officer by emailing them at firstname.lastname@example.org. If you would prefer to speak with them by phone, please call our office on +64 9 579 4111 and ask to speak to the Child Protection Officer. We will take your phone number down and the Child Protection Officer will call you back.
If your complaint or concern relates to safeguarding:
You can confidentially contact HFHNZ’s Safeguarding Officer by emailing them at email@example.com. If you would prefer to speak with them by phone, please call our office on +64 9 579 4111 and ask to speak to the Safeguarding Officer. We will take your phone number down and the Safeguarding Officer will call you back.
Reporting your concerns anonymously:
If you prefer, you can submit your concerns anonymously through HEAL – Habitat Ethics and Accountability Line. This service is free, available 24 hours a day, and available in multiple languages. To submit a report, you can visit heal.habitat.org or call toll-free 0800 002 341 (within New Zealand) or consult the Habitat Ethics and Accountability Line website for your local toll-free number.
If you have a complaint that is not related to Safeguarding or Child Protection, please read our Complaints Policy for information on the complaints process.
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