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Donation FAQ’S

General Donation FAQ

Can I make a donation over the phone or via internet banking?

If you wish to make a donation via credit card over the phone, please phone us on (09) 579 4111.

If you wish to donate via internet banking, our details are: ANZ, 06-0177-0127197-00.

If you wish to donate to a specific fund, such as our Fund for the Pacific or Nepal, please specify in the reference e.g. ‘Nepal’ or ‘Pacific.’

Will I receive a receipt for my donation?

If you make a donation on our website, your receipt will be emailed to you automatically. If you choose to donate via internet banking, you will receive your receipt via email 1-2 days after you make your donation, or if no email address is given, your receipt will be posted.

Is my receipt tax deductible?

Donations over $5.00 are tax deductible. Simply submit your receipt to IRD’s website, and they will process your tax rebate.

Can I donate monthly?

Yes, please see the FAQ below for information on monthly giving.

 

Monthly Giving FAQ

 

How do I change or cancel my monthly gift?

You can change, cancel or suspend your monthly donation at any time. Please email us at [email protected], or phone us on (09) 579 4111.

When will my credit card be charged?

Your credit card will be charged once you submit your first monthly gift, and future donations will be made on that same day going forward. If you wish to change your payment date to better suit your pay cycle, please get in touch via the details above, and we can easily action that for you.

Will I receive an annual tax receipt?

Yes, you will receive an annual tax receipt at the close of the financial year, recording all donations.

Are my donations tax deductible?

Donations over $5.00 are tax deductible. You can simply submit your Annual Receipt to IRD’s website, and they will process your tax rebate.

Can I set up a monthly donation via internet banking?

If you wish to donate via internet banking, our details are: ANZ, 06-0177-0127197-00.

If you wish to donate to a specific fund, such as our Fund for the Pacific or Nepal, please specify in the reference e.g. ‘Nepal’ or ‘Pacific.’

What are the benefits of monthly giving?

  • One tax receipt recording all your donations for the financial year, making it easy to claim your tax rebate.
  • Tailored to you: With small payments spread out month to month, becoming a HopeBuilder can suit any budget. Even a small amount can have a huge impact.
  • Hassle-free: Your donation occurs automatically each month, and you can pause, downgrade, upgrade, or cancel at any time.
  • A long-term impact, all year long.